Our district offers a variety of ways for you to pay your bill
Our district offers the option to view and pay your bill with a credit or debit card online. To utilize this option you will first need to register for online account access:
https://payclix.com/avhcwd/index.cfm or call PayClix directly at (866) 729-2549.
Automatic Bill Pay
In addition to online payment opportunities, our customers can set up account specifics , view bills online, track month to month usage, auto-pay, and receive due date reminders. Our office is also able to send your monthly invoice by email. This helps keep our costs down. Please contact our office so we may add your email address.
Pay in Person
We accept cash, check, and money orders at the district office. If paying after hours please use the payment dropbox located on the left side of the office gate.
Please note that district staff is working both in the office and out in the field. If you happen to visit while we are closed, pleae dial 760-524-2037 to arrange an appointment.
Pay by Mail
Please mail your payment to either P.O. BOX 938, Apple Valley, CA 92307 or the district office, located at 9429 Cerra Vista Street, Apple Valley, CA 92308. You can always hand deliver your payment if paying with cash and receive a receipt. If paying after hours please use the payment dropbox on the left side of the office gate.
Pay by Phone
If you'd prefer to pay by credit card over the phone, you can PayClix directly:
Hardship / Grievance Requests
LIHWAP Income Eligibility: Many low-income households across the state are already income-qualified to receive help paying past due or current water bills through the Low Income Household Water Assistance Program (LIHWAP). For information on available programs, please contact our office.
When will I receive my water bill?
The office mails the blue postcard invoices within the first within three days of the end of the month. We know the mail service out here isn't the best, so If you have not received your bill by the end of the first week of each month, please call our office to inquire about your current invoice and recent payment history. As a reminder, registering with PayClix will allow you to receive notifications of bill amount electronically (via email); you are not required to pay through PayClix, but the registration process will help to avoid any missing billing information should the postal system not deliver customer invoices in a timely manner.
Please visit the PayClix registration by clicking on the logo below.
Examples of email statements from Apple Valley Heights County Water District and Payclix are below